People Prefer Talking To Listening
The number one rule in communication is: People prefer talking to listening.
Think about the people you enjoy being with. Aren't they people who listen to you? Think about the people you avoid. Aren't they people who talk incessantly, and never let you get a word in edgewise? Now think about this:
Have you ever heard anyone complain about someone who listens too much?
People buy because they like you. Listening is one of the most genuine compliments you can give another person.
A good salesperson is a good listener. A great salesperson is a great listener.
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On a scale of one to ten, evaluate yourself as a listener. One is low, ten is high.
How do you stack up? ______________________________
Now that you've evaluated yourself, ask your spouse or friends for some honest feedback. You might discover that you're not as good a listener as you thought you were.
What can you do to become a better listener?
_______________________________
Work on it each day this week.
Monday: _________________________
Tuesday: ________________________
Wednesday: ______________________
Thursday: _______________________
Friday: _________________________
Wednesday, July 09, 2008
For this week a sales tip
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2 comments:
From Elizabeth Jackson, founder of Great Guns Marketing: You have one mouth and two ears so use them in that ratio.
M
oh so true M! I saw Liz Jackson speak a few years back and was very moved by what she said. One thing I did was go out and buy the book Liz recommended - Dale Carnegie's "How to win friends and influence people" always a worthwhile read!
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